Kentucky Regions New Area Code It’s difficult for us to keep track of all the positive changes COVID made in our lives. Although many elements will likely return to their former glory, certain things will likely remain. Microsoft Teams, a communication app that was widely used during the pandemic, became the number one choice. Teams are used today by companies all around the world and have changed the way organizations collaborate. The Cloud Voice PBX should be included in your Microsoft Teams. Teams provide a remarkable suite of collaborative tools, but their capabilities are limited. Reliability often, it is in question. The service struck by outages some of these last several hours. One is not the only one.
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Implications and implications of a 99.9% downtime service level arrangement SLA. Microsoft Teams offers a 99.9% SLA and service credit if Microsoft falls below that minimum availability. Does it seem like a solid offer, doesnt it? Let’s now find out what 99.9% is all about. The 99.9% Uptime guarantee provides service availability 99.9% (or less) of the time. Thus, there are no planned outages and only 0.1% downtime.
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Think about what these percentages translate into in a real-world setting. There are 8,760 hours 24 times 365 in a given calendar year. Is that amount. That leaves approximately 8,571 total hours. This equals nine-hour downtime every year. That is a lot of time. Especially when you consider that outages can cause work to stop. Employees are unable and unwilling to collaborate with customers, which can lead to business failure. This can result in millions of dollars in lost revenue to enterprises.
The ‘s gold standard is SLA.
It offers industry-leading SLA. You can also find the availability of “five nines,” or. It may not sound much, but it’s worth doing the math. What does the difference mean between und? Businesses can take advantage of a 99.999% guarantee on uptime. Less than 6 minutes per year. It has also experienced an astronomical rise in usage throughout this pandemic. However, accommodating more users has not affected our commitment to reliability. Even better isThe PBX Cloud for Microsoft TeamsDirect Routing integration gives customers a plan-B in case of an outage.
Let’s find out why it matters:
Customers of Direct Routing can also access the application. It allows Teams users to have an alternative solution even when Microsoft services go down. Never miss an important call. It is available on every device through desktop apps, mobile apps, and browsers. If users prefer not to download any app, they can have it centrally pushed in the browser by IT staff.
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The ‘s systems also share facilities with major telecommunications carriers, ensuring the highest quality interconnect services and fastest response times. The ‘s reliability commitment is one reason we have nam a Gartner Magic Fourteen Leader for the six years consecutively.